Our Pricing

Please see below or Terms and Conditions of booking and boarding with us

  All customers are to pay a 50% Non Refundable, Non Transferable Deposit to secure their booking within 24 hours of making the booking, a link to the deposit payment is in the confirmation email you will have received from us, alternatively you can make payments via your online customer portal. Any bookings without deposits after the 24 hour period are automatically cancelled and will have to be re booked subject to availability.

  Cancellations are to only be made by email stating your booking reference. Cancellations made with less than 10 days notice remain payable in full. Upon cancellation deposits remain non refundable with no exceptions made, please ensure your travel insurance covers kennel fees should your holidays get cancelled. Unfortunately, we can no longer offer exceptions for Corona Virus related cancellations from 01/01/2022 due to the financial damage this has caused our company.

  Our daily rate starts on the day of arrival, regardless of morning or evening drop off. If collecting in the morning then the collection day will not be charged, if collecting in the evening then the collection day will be charged at the standard daily rate. All days booked are chargeable regardless of early collection.

Christmas day, Boxing day and New Years Day are charged at our standard rate plus 50% on these days.

On the very rare occasion that we have a problem with a dog biting a member of our team we will review the incident individually, if it is deemed to be the result of aggression we will not be able to have your dog stay with us again for the safety and wellbeing of our staff

We do not mix dogs between family's so we are able to take in some dogs that do not necessarily socialize well with others, however, in some circumstances if a dog is too aggressive towards others, despite not being able to get to them, we may say they can not come back to us for the comfort of all our guests.